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Existing Genesys Customers
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Prospective Genesys Customers
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Salesforce Customers
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GenesysGenesys provides robust customer experience management and contact center software for dynamic customer engagement. Their product is highly flexible and scalable, and it’s rated the #1 platform in the industry. Genesys applications include IVR/speech, inbound and outbound voice, skills based routing, callback, e-mail/chat, work item routing, agent desktop, workforce management, reporting, analytics and more. Aria Solutions provides Solutions for Genesys that span the entire product suite. Read how they can leverage the power of Genesys and improve your customer service operation.
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Aria SolutionsAria Solutions provides unified customer service applications for contact centers and back offices. Our applications are based on platforms made by Genesys and Salesforce, both leading providers in the customer service market. Here's what we provide:
Founded in 1996, Aria Solutions has completed over 800 projects for companies in every industry.
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SalesforceSalesforce is the enterprise cloud computing company that is leading the shift to the Social Enterprise. Their trusted cloud platform and applications, including their flagship CRM solution, help employees collaborate easily and connect with customers like never before.
Aria Solutions has developed powerful Solutions for Salesforce. Read how they can leverage Salesforce to improve your customer service operation.
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Aria Solutions Projects |