Since 1996, Aria Solutions has implemented over 1000 contact center projects. Our client delivery team consists of leading subject matter experts who have worked with a wide variety of contact center technologies. Roles include project managers, analysts, architects, integrators, many of which have worked in contact centers. Their wealth of knowledge in the contact center world lets us provide you with a practical advice and guidance beyond just technology implementation.
Aria has a fast and proven project approach that works. We have combined requirements from hundreds of contact center projects and developed applications and tools that enable us to deliver projects in less time, with lower risk and costs.
Because of our operational background and experience, our team delivers positive business results. We listen to our clients, dive in depth into their business requirements, and guide them through what they really do and do not need. We provide frank feedback, and believe open and clear communication to be one of the most important factors in a successful project.