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CX Transformation: Six Essential Competencies

Research shows that CX-driven organizations grow revenue much faster than direct competitors with lower quality CX. What this means is that fixing broken experiences and making some transactional improvements is not enough.

Watch this CCNG webinar by Noel Roberts (CTO) and Jamie Coutts (VP, Client Relationships) from Aria Solutions, as they lead this interactive webinar discussing the six essential competencies businesses must establish and optimize to deliver the right CX time after time.