November 2019 FORRESTER REPORT:

The Roadmap For Delivering Customer-Obsessed IT Transformation

 

Why Read This ReportIT-Transformation

To deliver on the promise of customer obsession, firms must pursue technology-driven innovation. As a CIO, CTO, or other key technology leader, you need to craft a plan tuned to your specific starting point in your IT transformation journey, the urgency with which you must change, and the level of difficulty you’ll confront when making those changes.

This report describes the steps that will help you chart your course to making transformation real.

Read this report to learn how to:

  • Assess The Urgency Of Your IT Transformation
  • Identify How Difficult The Change Will Be
  • Decide On Your IT Transformation Goal
  • Plan Your IT Transformation

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