COMPLIMENTARY JANUARY 2018 FORRESTER REPORT:

Master Automation & Software To Transform Your Infrastructure

Why Read This Report

Customer-obsessed technology places the broader charter of service design and any needs to transform infrastructure on the infrastructure and operations (I&O) team. I&O leaders must own the design for the full system of interacting parts sourced from a rich and dynamic software-defined ecosystem. Forrester’s infrastructure transformation playbook, with its discover, plan, act, and optimize phases, provides the blueprint that I&O teams will need to meet this challenge and transform infrastructure.

In This Report You’ll Learn:

  • Infrastructure is the foundation of every customer experience; it may be invisible, but it powers everything, and without it, there’s no business.
  • Infrastructure must focus on services, not silos
  • 4 phases to help guide your journey from Forrester’s infrastructure transformation playbook

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