22
May
CX17 (Indianapolis, IN)
All day long
From May 22, 2017 to May 25, 2017

Aria Solutions has been partnering with Genesys since 1996, successfully implementing complete contact center solutions that include business consulting, professional services and support. Experience gained and tools designed since then have enabled Aria to develop SWIFT™ Add-ons to expand current solutions with advanced capabilities. Aria Solutions also develops leading-edge contact center products, such as Aria’s Visualizer – the operational analytics application for data visualization and consolidation of the Genesys customer interaction events.

Aria Solutions is proud to be a Gold Sponsor at CX17. Stop by our booth (G01) to watch demonstrations of Aria’s Visualizer, and make sure you also join Ron Owens, SVP of Operations, for a breakout session on how personalized omnichannel experiences can be achieved through better integration, giving you competitive advantage.

Breakout Session

When: Tuesday, May 23 at 3:15 p.m.

Where: White River Ballroom A (JW Marriott)

Title: Achieving Personalized Omnichannel Experiences Through Better Integration. An Open Discussion

Description: Personalization and technical integration are the top priorities for CX decision makers. But can one work without the other? Ron Owens, SVP of Operations at Aria Solutions, will lead a discussion to identify common gaps in system data and strategic thinking, and explain how embracing integration as a core competency can turn customer interaction data into a competitive advantage.

Join us for this premier customer experience event from Genesys. See what happens when great minds and visionary leaders, successful customers and trusted partners come together around technology.