Ron joined Aria Solutions in 2009 and is responsible for Aria’s product initiatives. His comprehensive, executive management experience in consulting services, software application/technology development, and product management made him a valuable team member.
Ron has been working in a technology sector since 1989, when he joined EDS as a System Engineer. He has over two decades of experience in contact center technologies and their deployment. Prior to joining Aria, Ron worked for leading companies, such as Intervoice, First Data and Nortel.
In his work, Ron has interfaced with some of America’s top companies, participating in the development and implementation of highly sophisticated contact center solutions as well as advanced speech recognition applications and IVR systems. He has been an invited speaker at numerous industry events and contributed numerous published articles in industry publications.
Ron actually enjoys his work, reading, camping, and golf; and he strongly believes that Texas barbecue should be one of the four main food groups.