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> Services > Maintenance and Support 

Maintenance and Support Services

Maximize System Availability 24/7 Aria offers a full range of cost-effective, expert support services for Genesys software products and custom applications, and Aria software products.  These offerings can increase your system availability and reduce operating costs by delivering fast and effective 24/7 problem resolution. Our help desk team provides aggressive response and resolution targets. Also available are value added services such as an annual health check, remote monitoring and preventative maintenance to keep your system running well and off-load your operations team. On-site operations support services can be provided to assist a customer in their daily operations. This service includes moves, adds and changes, and assistance in testing and promoting applications. Download Maintenance & Support Brochure

What is Customer Interaction Management technology? - Tour The Art of the Possible - White Paper