Over 500 Projects Across Every Industry
Aria Solutions has completed projects with Genesys software in five continents for organizations that range from large to small. Several of our customers are the largest firms in their respective industries. Through our direct and indirect relationships with customers, our project experience spans nearly every industry sector including:
- Finance
- Energy
- Insurance
- Telecom
- Cable
- Retail
|
- Travel
- Software
- Non Profit
- Airline
- Consulting
- Technology
|
- Services
- Outsourced Call Centers
- Education
- Medical
- Municipal Government
- Manufacturing
|
Projects
Customer Testimonials
I am proud to report that the implementation of Genesys for Annuities this week-end is a huge success, and is a tribute to the great team that was assembled, and their team work to pull this off. Congratulations to the whole team for the cleanest Genesys' related implementation in our company's history. This is no easy feat and it will be a huge challenge just to meet again, let alone exceed!!!
A large insurance company (with many Genesys sites)
FYI - we received a score of 7 out of 7 for the CTI (computer telephony integration) Replacement project!! This is to express my heartfelt appreciation to everyone for your hard work and determination in seeing us through this very challenging endeavor, and contributing to our receiving this score. Although we've been stable now for a few months, your long tedious hours on CTI won't be forgotten.
A major bank
I truly appreciate your patience and professionalism as we got this project rolling to a slightly bumpy start. I'll relax a little the next time we get a chance to work together (but probably only a little). Based on this experience I am certainly an advocate for Aria's ability to do Genesys Workforce Management.
A well known non profit organization
|
|
What is Customer Interaction Management technology? - Tour
The Art of the Possible - White Paper |
> Customers 
